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Oracle Utilities Billing Cloud Service

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Oracle Utilities Billing Cloud Service User Guides
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CTI-IVR Integration
Initiating an External Call

Oracle Utilities Billing Cloud Service User Guides

Initiating an External Call

This section describes the automated dialer functionality provided with the system as well as information about integrating with your own automated dialer.

Overview of Automated Dialer
Technical Implementation of Automated Dialer
Customize Integration to Your Automated Dialer Software
Customize Automated Dialer User Interface

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