How To Add Additional Debt To A Payment Arrangement

To transfer additional debt to an existing payment arrangement:

Select the SA ID of the existing payment arrangement.
Select the debt to be transferred to the payment arrangement (by turning on/off the checkbox adjacent to the Candidate SAs amounts).
Enter the number of Installments and the total Arrange Amount.
Click the Create button.

Note:

After transfer. After transferring the funds to the payment arrangement service agreement, confirm the account's payoff and current balances make sense (the payoff balance is the total amount of debt that the account will eventually have to payoff, the current balance is how much they currently owe, i.e., the amount that credit and collections monitors). The account's payoff and current balances are displayed in the page's second section. If you do not understand the difference between payoff balance and current balance, refer to Current Amount versus Payoff Amount.