Determine Which Types Of Service Agreements Are Created

Warning:

We have assumed that you have already designed your organization's SP types, SA types, start options and rates. If you have not yet done this, we recommend familiarizing yourself with the concepts described in Designing SP Types, Rates and Defining Service Agreement Types before designing your campaigns and packages.

Start off by determining the different types of service agreements that can be created if a package is selected. In our example campaign, only one SA type is used - E-RES (electric residential service).