Personalized Tips

The Personalized Tips module provides business customers with energy efficiency advice on how to reduce their energy use and bills based upon how the business uses energy.

Requirements and Limitations

This section lists the requirements and limitations.

Requirements

Same as listed in Requirements and Limitations.

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Limitations

Minimum Number of Tips: The customer must be eligible to receive at least three tips for this module to display. If the customer is eligible for fewer than three tips, this module is not displayed.

User Experience

The Personalized Tips module is displayed when the business customer is eligible for one or more tips. This module finds tips that the business customer is eligible for, and chooses one recommendation tip to display every week in the Weekly Energy Update. The business customer may see the same tip repeated in future emails.

When business customers have completed their Business Profile, which includes entering their business type, they become eligible to receive business type-related tips. For example, if the customer's business type is restaurant, they may get a restaurant-specific tip, and they will be excluded from tips that are specific to other business types (such as offices). However, there will still be generally-relevant tips available as well.

The image below is an example of the module for business customers.


This image shows an example of the module.

Tip Content: The tips that are displayed offer customers a range of advice about how to reduce their energy usage. Some tips, such as turning off the lights when leaving home, do not require the customer to spend money. Some require more of an investment, such as buying ENERGY STAR appliances. Each tip generally includes the following elements:

  • Tip Title: The heading tells the business customer that what follows is our top recommendation for their business.
  • Tip Summary: Concise description of the recommendation.
  • Tip Explanation: Text that explains the business customer why and how to follow the recommendation.
  • Tip Savings Amounts: The message emphasizes the savings that the business customer could get by acting on the tip.

The tips also change as the customer's energy needs change. For example, a customer will only see information about reducing cooling costs during seasons that require them to use their air conditioner.

See more ways to save: Clicking this button directs the customer to the Ways to Save page in the Oracle Utilities web portal.