Data Mapping

Data Mapping

This appendix provides mapping details for each integration point, including the following:

• Activity Creation (Oracle Field Service Initiated)

• Activity Completion (Oracle Field Service Initiated)

• Activity Status (Oracle Utilities Service Order Management Initiated)

• Appointment Request (Oracle Utilities Service Order Management Initiated)

• Device Verification (Oracle Utilities Field Service Initiated)

• Query Service Point (Oracle Field Service Initiated)

• Process Activity (Oracle Utilities Service Order Management Initiated)

• Admin Sync (Oracle Integration Cloud Initiated)