Accelerator Package

The accelerator package includes various user types, properties, and plugins. This document explains the configurations for other elements, such as activity types, work zones, work skills, work conditions and outbound channel.

The package helps customers configure and set up Oracle Field Service used in Oracle Utilities Network Management System integration with Oracle Field Service. The integration package contains only Oracle Utilities Network Management System and Oracle Integration Cloud configuration files and instructions hence this document is used in addition to the integration package that provides a complete end-to-end set up for the integration.

The contents of the package are:

• User Types: Define layouts and UI screens. For more details, refer to the User Types section.

• Properties: Create layouts and mapping. For more information, see the Properties section.

• Plugins: The plugins that are part of this integration are incidents, restoration data, pickup order, and attachments. Refer to the Forms and Plugins section for more information.