• Oracle Utilities Work and Asset Cloud Service Integration to Oracle Field Service Configuration Guide
• Introduction
  • Overview of the Integration
  • About Oracle Utilities Work and Asset Cloud Service
  • About Oracle Field Service
  • About Oracle Integration Cloud
  • Software Requirements
• Solution Architecture
  • Solution Diagram
    • Synchronous
    • One-way Asynchronous
  • Business Flows
    • Mobile Control Data Sync (Oracle Utilities Work and Asset Cloud Service Initiated)
    • Process Activity (Oracle Utilities Work and Asset Cloud Service Initiated)
    • Activity Completion (Oracle Field Service Initiated)
    • Resource Usage (Oracle Field Service Initiated)
    • Interim Status Updates (Oracle Field Service Initiated)
    • Asset Installs and Removals (Oracle Field Service Initiated)
    • Pick Up Order (Oracle Field Service Initiated)
    • Truck Storeroom Admin Sync (Oracle Utilities Work and Asset Cloud Service Initiated)
    • Truck Storeroom Inventory Snapshot Sync/Update (Oracle Field Service Initiated)
    • Activity Pull Update (Oracle Field Service Initiated)
• Configuring Oracle Utilities Work and Asset Cloud Service
  • Configuring Admin Data
    • Message Senders
    • Outbound Message Types
    • External System
    • Admin Entities
  • Adding Oracle Integration Cloud Certificates
  • Managing Catalog Services
• Configuring Oracle Field Service
• Importing, Configuring, and Testing Integration Connections
  • Importing the Oracle Integration Cloud Package from Oracle Cloud Marketplace
  • Verifying the Package Import
  • Configuring Connections in Oracle Integration Cloud
    • Configuring Oracle Utilities SOAP WACS for WACS-OFSC Connection
    • Configuring Oracle Utilities OFSC for WACS-OFSC Connection
    • Configuring Oracle Utilities REST for WACS-OFSC Connection
    • Configuring Oracle Utilities REST OFSC for WACS-OFSC Connection
  • Configuring Agent (if applicable)
    • Possible Combinations
    • Creating an Agent Group
    • Downloading Agent Installer
    • Installing On-Premises Agent
  • Setting up Certificates for Security
• Configuring Lookups, Error Handling, and Email Notifications
  • Configuring Lookups
    • Editing Lookups
  • Configuration Properties
  • Error Handling
    • Error Handling Ways
    • Resubmitting the Error Instances in Oracle Integration Cloud
  • Email Notifications
• Extension Libraries in Oracle Integration Cloud
• Activating and Testing the Integration Flows
  • Prerequisites
  • Activating Integration Flows
  • Testing the Integration Flows
• Monitoring and Troubleshooting
  • Oracle Utilities Work and Asset Cloud Service
    • Oracle Utilities Work and Asset Cloud Service Error Logs
  • Oracle Integration Cloud
    • Monitoring Integration Flows
    • Troubleshooting
• Validation Algorithms
  • Completion Events

Oracle Utilities Work and Asset Cloud Service Integration to Oracle Field Service Configuration Guide

Oracle Utilities Work and Asset Cloud Service Integration to Oracle Field Service Release 23B Configuration Guide