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Oracle Utilities Customer Care and Billing Cloud Service

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Customer Care and Billing Administrative User Guide
Defining Credit & Collections Options
The Big Picture Of Credit & Collections
The Big Picture Of Write-off Events

Oracle Utilities Customer Care and Billing Cloud Service User Guides

The Big Picture Of Write-off Events

This section describes the various types of write-off events and their lifecycle.

How Are Write-off Events Created?
Types Of Write-off Events
Write-off Event Lifecycle
Write-off Event Trigger Date
How Are Write-off Events Completed
The Last Write-off Event Should Write Off All Debt Associated With All SAs
How Are Write-off Events Canceled?

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