Chargeable Items Must Be Associated With Service Points

If there are charges in your rates based on the number and type of items installed at a service point, you can use either of the following techniques:

  • If the item is badged (i.e., uniquely identified), you would set up an item and link it to an item - based service point. An item-based service point may have zero or one item installed at any instant in time. Over time, an item-based service point may have many badged items installed and removed. Refer to Installing / Removing An Item for more information.
  • If the item does not have a unique identifier, you do NOT have to set up phony items for it. Rather, you can use the system's multi-item functionality and simply define the number of each TYPE of item that is installed at a service point. Refer to Service Points With Multiple Items for an illustration of such a service point.