Service Segmentation
At a minimum, you will have one SA type for every different type of utility service offered by your organization. If we assume you sell electricity, gas, water, wastewater and cable; your SA Types will be as follows:
|
CIS Division/SA Type |
Service Type |
|
CA/G |
Gas service |
|
CA/W |
Water service |
|
CA/E |
Electric service |
|
CA/WW |
Waste water service |
|
CA/CABLE |
Cable |
Non Utility Services. Earlier in this manual, service types are discussed in respect of meters and items. However, you may require additional service types if you have non-utility services. In the above table, we have only shown utility oriented services and their respective CIS Divisions. Later in this section, we will encounter a few more service types. Refer to Setting Up Service Types for more information.