Start Option - Characteristics & Qty

Open Admin > Customer > SA Type Start Option > Search and navigate to the Characteristics & Qty page to define the start option's default values for characteristics and contract quantities.

Description of Page

The information in the Characteristics collection defines the characteristics to be defaulted onto service agreements created using this start option. The following fields are required for each instance:

Characteristic Type This defines the type of characteristic. Note: you may only define characteristics valid on service agreements.

Characteristic Value This defines the characteristic value that will be defaulted.

Fastpath:

For more information about a service agreement's characteristics, refer to Service Agreement - Characteristics.

The information in the Contract Quantity collection defines the contract quantities to be defaulted onto service agreements created using this start option. The following fields are required for each instance:

Contract Quantity Type This defines the type of contract quantity.

Contract Quantity The amount of the contract quantity.

Fastpath:

For more information about a service agreement's contract quantities, refer to Service Agreement - Contract Quantity.