Different Service Providers Can Bill Different Services

Be aware that the system determines billing relationships at the service agreement level, NOT at the account level. To make the point, check out the following customer in a distribution company's system:

Be aware of the following in respect of the above illustration:

• The distribution company (LG&E) distributes both electricity and gas.
• The customer has a choice of energy service providers for both gas and electricity.
• This customer - John Smith - purchases electricity from CheapPower, and purchases gas from GasCo.
• LG&E provides billing services for CheapPower.
• GasCo provides billing service for LG&E.

In this situation, LG&E will send bills to the customer that contain both electric distribution and energy charges (but no gas distribution charges). GasCo will also send bills to the customer; these will contain both LG&E's gas distribution charges as well as their own energy charges.