Account - Bill Messages
The Account Message page contains information about the message(s) to appear on an account's bills. Both one-time and permanent messages may be defined. This information is used when the system assembles messages to appear on an account's bill. Refer to The Source of Bill Messages for more information about bill messages.
Open and navigate to the Bill Messages page.
Description of Page
The following fields are displayed:
Bill Message The message code and description of the message that appears on the customer's bill.
Bill Message Type Use Temporary to indicate the message should only be linked to the next bill produced for the account. Use Permanent if the message should appear on every bill. Note, a value of Temporary defaults.