Creating Application Links in External Applications

When integrating Oracle Utilities applications with other external applications, you can create links from external applications to specific portals and pages within the Oracle Utilities applications (also known as "deep linking"). These links typically leverage Business Process Assistant (BPA) scripts that direct the user to the appropriate target portal or page for a specific entity such as an account or service point. Refer to Creating Application Links in External Applications in the Application Framework Administrative User Guide for more information about creating links.

Note: When creating application links, the use of the following parameters will help speed up launching the target page

  • initNav=false: skips launching the default home page for the user

  • minSidebar=true  minimizes the sidebar for the user

Go to Portal Script

The Framework provides a generic script (F1-GoToPrtl) that can be used to navigate to the maintenance portal for a specified maintenance object and entity. Refer to Navigating to a Given Record’s Maintenance Portal in the Application Framework Administrative User Guide for more information about using this script.

Go To CCB Script

Oracle Utilities Customer Care and Billing includes the Go To CCB script (C1-GoToCCB) that can be used to navigate directly to a specific page on Control Central. This script uses the following syntax:

script=C1-GoToCCB&FLAG=<FLAG_VALUE>&PKVALUE1=<ID>

Where:

  • <FLAG_​VALUE>: A value from the C1_​TARGET_​PORTAL_​FLG lookup that specifies which Control Central page to open.

  • <ID>: The primary key value for the entity (such as a Account, Person, or Premise) you wish to view.

Examples:

Script

Flag Value

ID

Example

C1-GoToCCB

FLAG=C1CC

(Control Central Account)

Account ID

script=C1-GoToCCB&FLAG=C1CC&PKVALUE1={your Account ID}

C1-GoToCCB

FLAG=C1CP

(Control Central Person)

Person ID

script=C1-GoToCCB&FLAG=C1CP&PKVALUE1={your Person ID}

C1-GoToCCB

FLAG=C1CR

(Control Central Premise)

Premise ID

script=C1-GoToCCB&FLAG=C1CR&PKVALUE1={your Premise ID}

Full URL Example:

https://<ENV_BASE_URL>/ouaf/cis.jsp/?minSidebar=true&initNav=false&script=C1-GoToCCB&FLAG=C1CC&PKVALUE1={your Account ID}