Enabling The Creation Of A Real SA When A Quote Detail Is Accepted

As described under Accepting / Declining Quote Details, in order for the system to create a real SA when a proposal SA is accepted, you must plug-in a Proposal SA Acceptance algorithm on the proposal SA's SA type. Refer to PSAA-PS for an example algorithm that creates a real SA by copying the proposal SA.

Note:

Interval pricing service agreements. If the service agreement has SA-specific interval profiles, time-of-use maps, or contract options, it's important that you setup your Proposal SA Acceptance algorithm to create fresh interval profiles, time-of-use maps and contract options when the real SA is created (there's a parameter on PSAA-PS that will do this). Refer to Proposal SAs And Interval Consumption for more information.