How Are Field Orders Created And Dispatched?

The diagram in The Lifecycle Of Field Activities And Field Orders shows that on 14-Dec-98, a field order is created using the Dispatch Field Activities transaction. This transaction is one of several ways in which a field order can be created. The following points describe every possible way in which a field order can be created:

  • The Dispatch Field Activities page allows a user to create (and dispatch) field orders for pending field activities.
  • The Group Premise Field Activities page allows a user to create (and dispatch) field orders for field activities at a premise.
  • The Automatic Dispatch background process automatically creates field orders for field activities.
  • A user may create a field order and link field activities to it using the Field Order page.

After a field order is created, it's ready to be downloaded to the crew who does the work. Refer to How Does A Field Order Get Routed To A Field Crew for the details.