An Example

We'll use the following example of a customer in a municipal utility's CIS system to explain SA Relationship types:

In this SA Relationship Type example, the electric service has an energy supply and meter service SA relationship types, the gas service has an energy supply SA relationship type, the water service has a waste water SA relationship type, and the garbage service is without an SA relationship type.

Note the following:

  • Electric service has 2 SA relationship types: energy supply and meter service.
  • Gas service has 1 SA relationship type: energy supply.
  • Water service has 1 SA relationship type: waste water.
  • Garbage service has no SA relationship types.
Note:

Bottom line. Service providers are related to the customer via "your" service agreement. Each service provider linked to a service agreement is defined in respect of a SA Relationship Type. This relationship is effective-dated because we care about how it changes over time.

Your relationship type is implied. The SA relationship type of "your" service agreement is implied, e.g., if you are a distribution company, "your" service agreement's implied SA relationship type is "distribution".