How To Correct a TOU Data Set in Error

Because derivation algorithms are creating new data sets, the error is not with the data set being created, but with source data that the algorithm is using to create the new data set.

The following describes the steps involved with fixing an error found by a creation algorithm (ITMCCOPT) supplied with the system. This algorithm attempts to create TOU map data based on a classic TOU map template and contract option event information.

• Review the To Do entries generated as a result of TOU data exceptions.
• The information displayed with the To Do entry provides details of the error. Drill down to view more details on the TOU Data page.

On the TOU data page, the status is Error and the error message is displayed at the bottom. In this scenario, the time period covered by the contract event does not overlap with the time period covered by the override classic TOU map template. This is a shared contract option, but this particular event does not apply to this service agreement. The suggested solution for this case is to cancel the TOU data set in error and to create an override event for the service agreement.

• Cancel the TOU data set record in error.
• Use the context menu button adjacent to the owner SA to Go To Service Agreement. You are taken to the interval info tab on the service agreement page.
• Navigate to the Service Agreement - Contract Option page and add an override for this event.

The next time the creation algorithm runs, it detects the override event and it does not attempt to create TOU data for this scenario.