How to Link Common Profiles to a Service Agreement

The system automatically links common profiles to your service agreement if you set up the appropriate start options for your service agreement type. You may also link common profiles to your service agreement manually:

• Create the profile (refer to Interval Profile Maintenance for more information).
• Go to the Service Agreement - Interval Info tab to link this profile to your service agreement.
• Choose the appropriate profile relationship type for this SA/Profile link. This profile relationship type may be the link to a rate component if this profile is getting billed.
• Indicate the Interval Profile ID that you want to link to the service agreement.
• Save your record.