Supporting Load Shifting: Rate Coach

The Load Shifting: Rate Coach product includes print and email communications that educate customers about their Time of Use rate plans and shows them how to save money by shifting their energy use to off-peak demand periods.

Common Support Tasks

• Answer frequently-asked questions
• Managing Load Shifting Preferences
• View copies of sent Rate Coach communications

See the product overview for detailed information about the features, requirements, and limitations of the product.