Supporting Behavioral Load Shaping

The Behavioral Load Shaping product includes print and email communications that educate customers about their Time of Use rate plans and shows them how to save money by shifting their energy use to off-peak demand periods.

Common Support Tasks

• Answer frequently-asked questions
• Managing Behavioral Load Shaping Preferences
• View copies of sent Behavioral Load Shaping communications

See the product overview for detailed information about the features, requirements, and limitations of the product.