Customer Insights Subject Areas

The Customer Insights Analytics are based on data objects in Oracle Utilities Opower Analytics Visualization. The default subject areas available are listed below.

• Disaggregation Insights
• Energy Affordability Identification
• Energy Efficiency (EE) - Savings
• Opt Out - Products
• Opt Out - Products and Channels
• Outbound Communications - Dispatch and Engagement
• Survey - Questions and Answers
• Unauthenticated Home Energy Analysis (HEA)
• Web - Authentications
• Web - Pageviews

There are also shared data elements that apply across most or all subject areas. See Shared Data Elements for details.