GIS Map Viewer

The Home button returns the user to the original map position and extent.

A pop out Map Overview is available in the upper right hand corner that provides a larger context of the current position.

Additional tools include:

Click a highlighted object (such as an asset or work location) on the map to display a popup with more details.

Select assets then click Create Work to open the WAM dialog.

Drop a pin to select an exact point on the map. This can also become a work location in which you can Attach to Asset to indicate the linear asset that the work is associated to.

Global Search: A Global search box is provided that will find any address or place depending on the Map URL Domain configured in the Esri Maps Master Configuration.

The address search is especially useful in cases where users need to find a location based on a customer’s description. For example, if a customer calls in about a trouble situation (for instance, a water leak, live electricity, and so on), the WAM user can type in the address details provided by the customer to pinpoint the location of the issue. The work that is created can then be attached to the closest asset in the proximity of the issue.

Asset tab: The Asset tab is used to select a specific list of assets and view the list in the dashboard panel.

Work tab: The Work tab is used to display details of work-related items, such as Work Requests, Activities, and Service Calls. Filtering options are provided to view only the work that applies to the current need, based on status, date range, and other criteria.

• For Work Requests and Service Calls, options are provided to perform a Quick View of the record or navigate to the transactional screen for the work request.

• For Activities, options are provided to perform a Quick View of the record, view all assets on the map related to the activity, view all assets on the map related to the work order for the activity, or navigate to the transactional screen for the work request.

• By default, the Work Locations layer is enabled when the Work tab is accessed, since work records can be associated with these locations.

Layers tab: The Layers tab provides the ability to turn map layers on or off. A drop-down is provided to access the configured web maps.

Share tab: The Share tab allows for two key redlining capabilities:

• Tools are provided so a user can write and draw on the map to call attention to something, provide instructions on the map, or add any other notes that would be useful if displayed on the map.

• The map can be exported to a shareable format such as email or export to PDF.

General Highlighting

• Your organization configures custom colors for Selected Assets, Assets with Work, Highlighted Assets, and Highlighted Related Assets. These are set in Master Configuration.

• Hovering over a result in the Asset tab displays the result in the color configured for Highlighted Assets on the map.

• Assets that are associated with an activity record in the Work tab are highlighted in the Highlighted Related Assets color on the map. The related assets for an activity can be highlighted using the Highlighted Assets icon, which appears for each of the activity records in Work tab results.

From the Asset tab:

• Selecting results from the Asset tab displays map features that have a corresponding Asset Location in WAM. The selected assets are displayed in the color configured for Selected Assets. Features are not selected if the asset location is not found in WAM.

• If you make a selection on the Work tab, then navigate to the Assets tab, the system retains the selection if the selected assets have work associated.

  For example, If you are on the Work tab and use the Work selection wizard to select 20 map features (out of which work is created and matched with the filter criteria for only 8 features in WAM), the 8 features are highlighted in the Selected Assets color and there is no feature selection for the rest of the GIS assets. When you click the Asset tab, the 8 highlighted features are retained. If all 8 features are mapped assets in WAM, the Selected Assets color will be applied to the 8 features updating the asset information in Asset tab results. If you click back on the Work tab, all 8 features will remain highlighted in the Selected Assets color.

From the Work tab:

• Selecting results from the Work tab displays map features that have work created (the underlying map feature has a corresponding asset location in WAM and has a work record that matches the default filter criteria. For the rest of the features, no selection color is displayed).

• If you make a selection on the Asset tab then navigate to the Work tab, the selection from the Asset tab is maintained. The assets that have related work created are displayed in the color configured for Assets with Work.

  For example, if you are on the Asset tab and use the selection wizard to select 20 map features, but only 12 are mapped in WAM, the 12 features will be highlighted in the Selected Assets color. If you click on the Work tab, the 12 features will be retained. If 4 of the 12 features have related work, then the 4 features will be highlighted in the Assets with Work color. The remaining 8 features will remain highlighted in the Selected Assets color. If you click back to the Asset tab, all 12 features will be highlighted in the Selected Assets color.

From the Map:

• If you select one or more assets then navigate to the Work tab, the viewer only looks for linked work for the selected assets.