Bill Comparison
The Bill Comparison allows customers to compare their current bill to their previous bill and to the corresponding bill from the same time period the previous year. A statement indicates whether the customer is spending more, less, or about the same as the compared bill. The feature also highlights factors (such as weather or rate plan changes) that may have contributed to differences between the compared bills.
Embedding Guidelines
Widget Name:
widget-bill-compare-enhanced
- This widget is well-suited for embedding in sections that use the full width of the page. Consider the use of tabs, accordions, or other elements that can show or hide content when embedding this widget on a webpage along with other widgets and content.
- Embed this widget directly on highly-visited areas of the utility website such as an account overview dashboard. User research has shown that customers investigating a billing question want to know whether their bill is normal compared to historical energy use. The Bill Comparison widget displays current and most recent bill costs by default, which enables quick validation as to whether their energy use is normal. Secondary links in the widget encourage further exploration through tools such as the Data Browser.
For more information about Bill Comparison, including details about its data requirements and the overall user experience, see the resources below.
- Bill Comparison for residential customers
- Bill Comparison for business customers