Guest User Access

The Guest User Access feature allows primary utility business account holders to invite guest users to have access to energy insights from their Business Customer Engagement Digital Self Service - Energy Management billing account. This is particularly helpful for staff at large businesses who oversee multiple business locations and who want other users to have access to their energy use trends, insights, and tips on how to save energy.

The Guest User Access feature consists of several interrelated components: a widget to manage authorized account viewers, an email invitation, and a Guest User Portal. This page focuses on the widget used to manage authorized account viewers.

Managed Authorized Viewers Widget Example

This screenshot shows an example of the Manage Authorized Account Viewers widget, which includes three sections: a section to add account viewers, a section to list pending accounts, and a section to list active accounts.

Embedding Guidelines

Widget Name: widget-guest-user-access

  • Since this widget consists of several sections and columns of contact information, it is well suited for using the full width of its own page. (When the widget re-sizes on mobile screens, the first and last name columns are hidden, and the only contact information column that appears is the email column.)
  • Since this widget focuses on inviting guest users to view energy usage information, consider placing its page in the same navigation area where other energy usage widgets are listed, such as the Data Browser, Bill Comparison, or Bill or Usage Forecast. Your Delivery Team will work with you to determine the ideal placement in the navigation.

For more information about Guest User Access, including details about its requirements and the overall user experience, see the Guest User Access description in the relevant product overview.