Start, Stop, and Transfer Service

Digital Self Service - Transactions offers self-service options to the customer to start, stop, or transfer utility service. These options quickly walk the customer through the process and requirements to complete their service transaction. Utilities can configure these processes using the following options:

• Choose the version of Start, Stop, and Transfer Service to enable for your clients. By default, the Classic version is enabled, which provides all functionality available with 23A and earlier releases. To enable Start, Stop, and Transfer Service features introduced in 23B, submit a request using My Oracle Support to enable this version of the features.
• Review all feature configuration options listed at Reviewing Start, Stop, and Transfer Service Configuration Options.
• Complete the steps to configure self-service tasks for start, stop, and transfer service requests listed at Configuring Start, Stop, and Transfer Service Requests.