Mini Home Energy Analysis
The Mini Home Energy Analysis module prompts the customer to answer simple questions about their home attributes and energy habits from within the Email Home Energy Report v3. The module creates an additional opportunity for customers to provide information that can be used to improve their report experience regardless of whether they complete the full Home Energy Analysis in Digital Self Service - Energy Management.
Appears in: Progress Report, Welcome Report, Limited Income Report, Time of Use Report
Header: The header notifies the customer that the Mini Home Energy Analysis gives them an opportunity to improve their report experience.
Question: The report cycles through 'yes' and 'no' Home Energy Analysis.questions that the customer has not completed in Digital Self Service - Energy Management.
Benefit Text: The benefit text emphasizes that by replying to the questions the customer improves the accuracy of their report and tips.
Response Option Buttons: The customer can respond 'Yes' or 'No' to most module questions. The response button will redirect them to the Home Energy Analysis in in Digital Self Service - Energy Management where they can complete the full survey.
Requirements and Limitations
Fuel: Electric-only, Gas-only, Dual fuel.
Data Required: N/A.
Data History: N/A.
Billing Frequency: N/A.