Home Profile

The Home Profile highlights the customer's progress and reminds them of the impact of completing the survey on their report insights. The module includes a list of known and unknown home attributes, a percent complete wheel which displays how much of the customer's Home Energy Analysis that is complete, and a QR code that links to the Home Energy Analysis. The module is available as a replacement for the Explainer module in any non-first send report experience.

Appears in: Optional replacement for the Explainer module in any non-welcome version of the report experience.

On this page:

Requirements

Utility Requirements

Category

Description

Required Cloud Service

Oracle Utilities Opower Energy Efficiency Cloud Service

Scale

Not applicable.

Customer Requirements

Category

Description

Billing Frequency

Monthly, bi-monthly, or quarterly.

Data Delivery Frequency

Daily, monthly, bi-monthly, or quarterly.

Data Requirements

Not applicable.

Data History

A minimum of one historical bill.

Data Coverage

All billing and data delivery frequencies are supported.

Supported Fuels

Promotion, Announcement and Welcome, Limited Income, and Time of Use Reports: Electric-only, gas-only, dual fuel.

Solar Report: Electric-only, dual fuel.

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Limitations

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User Experience

This section describes the user experience of a customer who has not yet completed their Home Energy Analysis, followed by how the user experience may vary.

Image of home profile for a customer who has not completed their home energy analysis

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User Experience Variations

The user experience of the feature may vary for customers and utilities depending on their service types (gas, electricity, dual fuel, and so on), available data, costs, locale, and other factors. For more information, see Introduction Modules description in the Oracle Utilities Opower Energy Efficiency Cloud Service Overview and go to the User Experience Variations section.

Configuration Options

For each element listed in the table, indicate the desired configuration in the Input Value column. If you do not provide an input for optional configurations, the default will be used.

Configuration Option Input Value

Online Energy Assessment Name

The utility may select an alternative name for the Home Energy Analysis.

Default: By default, Home Energy Survey is used.

Optional

Header

The header varies by state. The utility may select alternative headers for each state.

Default:

  • Not started: Start your Home Energy Survey
  • Recently completed: Congrats to completing your Home Energy Analysis survey
  • Completed: Start your Home Energy Survey

Required

Complete Your Home Survey URL

The URL may be configured by state.

Default: utility.co/homesurvey

Required

Explainer text

The explainer text may be configured for each state.

Default: "

  • Not attempted: "For personalized tips on energy savings and more accurate neighbor comparisons, complete this quick survey."
  • Incomplete: You're so close to getting personalize tips / savings and more accurate neighbor comparisons! Finish the survey now!
  • Recently completed: Personalized tips and accurate neighbor comparisons are now at your fingertips.
  • Completed: Update your Home Energy Survey to get personalized tips or energy savings and more accurate neighbor comparisons.

Required

QR Code Call to Action

The QR codes call to action may be configured by state.

Default:

  • Not attempted: Start your Home Energy Survey
  • Incomplete: Complete your Home Energy Survey
  • Recently completed: View your Home Energy Survey
  • Completed: View and update your Home Energy Survey

Required

QR code URL

The utility may configure the QR code URL by state

Default: utility.co/homesurvey

Required