Home Profile

The Home Profile highlights the customer's progress and reminds them of the impact of completing the survey on their report insights. The module includes a list of known and unknown home attributes, a percent complete wheel which displays how much of the customer's Home Energy Analysis that is complete, and a QR code that links to the Home Energy Analysis. The module is available as a replacement for the Explainer module in any non-first send report experience.

Appears in: Optional replacement for the Explainer module in any non-welcome version of the report experience.

On this page:

• Home Profile
  • Requirements
    • Utility Requirements
    • Customer Requirements
  • Limitations
  • User Experience
  • User Experience Variations
  • Configuration Options

Requirements

Utility Requirements

Category	Description
Required Cloud Service	Oracle Utilities Opower Energy Efficiency Cloud Service
Scale	Not applicable.

Customer Requirements

Category	Description
Billing Frequency	Monthly, bi-monthly, or quarterly.
Data Delivery Frequency	Daily, monthly, bi-monthly, or quarterly.
Data Requirements	Not applicable.
Data History	A minimum of one historical bill.
Data Coverage	All billing and data delivery frequencies are supported.
Supported Fuels	Promotion, Announcement and Welcome, Limited Income, and Time of Use Reports: Electric-only, gas-only, dual fuel. Solar Report: Electric-only, dual fuel.

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Limitations

• The module is designed to replace the Explainer module or the Marketing Message in the Progress Report.

• The module can be used in any non-welcome version of a report type as a replacement for the Explainer module.

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User Experience

This section describes the user experience of a customer who has not yet completed their Home Energy Analysis, followed by how the user experience may vary.

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User Experience Variations

The user experience of the feature may vary for customers and utilities depending on their service types (gas, electricity, dual fuel, and so on), available data, costs, locale, and other factors. For more information, see Introduction Modules description in the Oracle Utilities Opower Energy Efficiency Cloud Service Overview and go to the User Experience Variations section.

Configuration Options

For each element listed in the table, indicate the desired configuration in the Input Value column. If you do not provide an input for optional configurations, the default will be used.

Configuration Option	Input Value
Online Energy Assessment Name The utility may select an alternative name for the Home Energy Analysis. Default: By default, Home Energy Survey is used.	Optional Use the default. Contact your Delivery Team about selecting a different name.
Header The header varies by state. The utility may select alternative headers for each state. Default: Not started: Start your Home Energy Survey Recently completed: Congrats to completing your Home Energy Analysis survey Completed: Start your Home Energy Survey	Required Use the default. Contact your Delivery Team about selecting different headers.
Complete Your Home Survey URL The URL may be configured by state. Default: utility.co/homesurvey	Required Use the default. Contact your Delivery Team about selecting unique URLs for each state.
Explainer text The explainer text may be configured for each state. Default: " Not attempted: "For personalized tips on energy savings and more accurate neighbor comparisons, complete this quick survey." Incomplete: You're so close to getting personalize tips / savings and more accurate neighbor comparisons! Finish the survey now! Recently completed: Personalized tips and accurate neighbor comparisons are now at your fingertips. Completed: Update your Home Energy Survey to get personalized tips or energy savings and more accurate neighbor comparisons.	Required Use the default. Contact your Delivery Team about configuring the explainer text for each state.
QR Code Call to Action The QR codes call to action may be configured by state. Default: Not attempted: Start your Home Energy Survey Incomplete: Complete your Home Energy Survey Recently completed: View your Home Energy Survey Completed: View and update your Home Energy Survey	Required Use the default. Contact your Delivery Team about configuring the QR code call to action.
QR code URL The utility may configure the QR code URL by state Default: utility.co/homesurvey	Required Use the default. Contact your Delivery Team about configuring the QR code by state.