Notification Module

The Notification module introduces the customer to the alert and describes the weather-based reason as to why the customer may be receiving a higher bill than the previous bill period. To produce this forecast, heating and cooling coefficients are calculated for each home. These specific coefficients distinguish which homes are sensitive to changes in the weather. The product then compares the customer's energy use from a previous billing period to the current period in relation to local weather patterns to calculate a forecast of how much energy the customer could potentially use due to weather sensitivity.

Explanatory Statement: The explanatory statement alerts customers that they are on track for a high bill. It includes a weather-based reason for why the bill may be higher than expected. Possible statements include:

• Electric Fuel
• Due to warmer weather, you're on track for a higher electricity bill
• Due to colder weather, you're on track for a higher electricity bill
• Gas Fuel
• Due to colder weather, you're on track for a higher natural gas bill

Weather Insight: The weather insight describes the average temperature difference between the current month and the month being compared. The weather insight is highlighted to ensure that the customer sees the message and understands that local weather patterns are a part of the forecast. Possible weather insights include:

• This month was an average X warmer than last month
• This month was an average X warmer than the same month last year
• This month was an average X cooler than last month
• This month was an average X cooler than the same month last year