To Do Type - Message Overrides

The Message Overrides page is used if you want To Do entries that reference a given message category / number to be routed to a specific To Do role or suppressed altogether or if you want to associate a script to a given message category / number.

To maintain this information, select Admin > To Do Type > Search and navigate to the Message Overrides page.

Description of Page

The following fields display for each override.

Message Category and Number allow the message to be overridden.

Exclude To Do Entry indicates if a To Do entry of this type that references the adjacent Message Category and Number should not be created.

Override Role indicates the to do role to which a To Do entry of this type that references the adjacent Message Category and Number should be addressed. This field is protected if Exclude To Do Entry is on.

Script indicates the script that should execute when a user drills down on a To Do entry of this type that references the adjacent Message Category and Number. This field is protected if Exclude To Do Entry is on. Refer to What Happens When You Work A To Do Entry for more information.