Service History Questionnaires

Service History questionnaires enable a company to assess the condition of an asset through a series of questions and answers.

See Understanding Service History Questionnaires for more information.

The following is a sample of service history questions and answers that could be provided on a questionnaire:

What is the condition of the pipe?
  • Good. No severe cracks and less than 2 small defects per 100 ft.
  • Acceptable. No severe cracks and less than 5 small defects per 100 ft.
  • Needs Attention. No severe cracks but 5 or greater small defects per 100 ft.
  • Needs Immediate Attention. One or more severe cracks detected.
Note: The bulleted items would appear as radio buttons in the actual questionnaire as answers.
Note: Also note, this question and answer format supports the determination of a rating or score as to the overall condition of the asset.

Questionnaires also support a "fill in the blanks" format. A similar question to that above might appear as follows with “fill in the blanks”:

Assess the condition of the pipe:
  • Small Defects per 100 ft.: |_​_​_​_​_​_​_​_​_​|
  • Number of severe Cracks: |_​_​_​_​_​_​_​_​_​|
Note: In this case, each blank would appear as text boxes in the actual questionnaire to capture the answers.
Note: The “fill in the blanks” format, unlike the radio selection method mentioned above, does not support a rating for the overall condition of the asset.