Products - Historical Preferences
The Products - Historical Preferences subject area contains data elements about customers who have enrolled in or unenrolled from an Oracle Utilities Opower product, such as Home Energy Reports, High Bill Alerts AMI, or any other product in the program. Enrollments and unenrollments in this subject area may have originated from the customer, the utility, or Opower. This differs from the Opt Out - Products subject area, which only includes unenrollments originating from the customer or utility.
Note:
When using time series visualizations, be aware of the shared data elements for "Date Enrolled" and "Date Unenrolled". Selecting "Date Enrolled" will break down metrics according to the date customers were enrolled in the product, while selecting "Date Unenrolled" will break down metrics by the date customers were unenrolled (if unenrolled). Choose the appropriate date field to ensure the visualization accurately reflects the desired breakdown.| Data Element | Description |
|---|---|
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Audit Detail |
The audit detail associated with the unenrollment (only applies to unenrollments). Type: Attribute |
|
Audit Source |
The audit source associated with the unenrollment (only applies to unenrollments). Type: Attribute |
|
Audit Type |
The audit type associated with the unenrollment (only applies to unenrollments). Type: Attribute |
|
Channel |
The channel the customer enrolled into or unenrolled from. Type: Attribute |
|
Record Count |
The number of total enrollments and unenrollments. Type: Measure |
|
Product |
The product the customer enrolled into or unenrolled from. Type: Attribute |
|
Unique Customers Count |
The number of unique customers who have enrolled into or unenrolled from a product. Type: Measure |