Survey - Questions and Answers

The Survey - Questions and Answers subject area contains data elements related to the surveys available in the Oracle Utilities Opower program, including the Home Energy Analysis (HEA) survey, Savings Hub survey, and Business Profile.

Data Element Description

Answer

The exact response to the question presented in the survey. The response will vary depending on the type of question.

Some questions call for a numeric response, in which case an integer is collected. For example, if the survey presents a question asking users to enter their age, then users will enter a numeric value. Other questions do not require a numeric response, but instead call for a response to a check box, radio button, or drop-down menu.

Type: Attribute

Answer Bucket

The bucket associated with the response to the given question in the survey.

Answer buckets are used to simplify aggregations for numeric answers, such as questions about a customer’s age or the size of the home. For example, for customers who enter a numeric value for their age, the Answer Bucket might group responses into buckets such as 25-35 y.o. and 36-45 y.o.

For answers that are non-numeric in nature, the Answer Bucket value typically matches the Answer value. For example, if the survey question is “Do you own your home?“ and the customer answers “Yes”, then the Answer will be “Yes” and the Answer Bucket will also be “Yes”.

Type: Attribute

Is Latest Answer

A Boolean flag to indicate whether an answer value for a specific survey question is the latest one or not. This is helpful, for example, in the event that an end user answers the same question in a survey at different points in time. Multiple answer values will be recorded, but only one answer value will be the latest. The 'Is Latest Answer' attribute indicates "No" for historical answers and "Yes" for the latest answer.

Note: You can pair this data element with a Date dimension such as Date Calendar Date to determine when the latest answer value was made.

Type: Attribute

Question

The abbreviated form of the survey question.

Note: Custom survey questions are included as well, but are not defined in the list of default questions below. Contact your Delivery Team if you need to know the text for any custom survey questions.

Questions related to the Business Profile:

  • buildingSize ("Approximate square footage")
  • businessCoolingType ("Cooling equipment")
  • businessHeatSystem ("Heating equipment")
  • businessHeatType ("Primary heating fuel type")
  • businessName ("Business name")
  • businessType ("Business type")

Questions related to the Savings Hub survey :

  • EMERGENCY ("Do any of these crisis situations currently apply to you?")
  • GOVERNMENT_PROGRAM ("What programs are you currently receiving benefits from?")
  • INCOME_ANNUAL ("What is your annual household income before taxes?")
  • NUM_PEOPLE ("How many people live in your home?")
  • OWNER_RENTER ("Do you own or rent your home?")
  • PRIORITY_GROUP ("Are there members of your household who fit any of these categories?")

Questions related to the Home Energy Analysis (HEA) Survey:

  • appliancesAge ("On average, how old are the appliances in your home?")
  • auditReason ("?")
  • boilerAge ("?")
  • boilerType ("What type of boiler?")
  • centralHeating ("What's the primary way you heat your home?")
  • cfls ("Do you turn off lights when nobody is in the room?")
  • clothesDryerLoadsPerWeek ("How often do you use your clothes dryer?")
  • clothesWasherLoadsPerWeek ("How often do you use your clothes washer?")
  • coolingMechanism ("What's the primary way you cool your home?")
  • devicesInHome ("Which of the following do you use in your home?")
  • dishwasherLoadsPerWeek ("How often do you use your dishwasher?")
  • evYearsOwnership ("How long have you owned or leased an electric vehicle?")
  • fireplace ("Do you use a wood fireplace?")
  • frequencyAirConditioningUsedDuringSummer ("How often do you use air conditioning in the summer?")
  • frequencyEvCharging ("How often do you charge your electric vehicle at home?")
  • frequencyEvMiles ("How many miles (round trip) do you commute each day in your electric vehicle?")
  • fuelWaterHeater ("What type of fuel does your water heater use?")
  • furnaceType ("What type of furnace?")
  • hasElectricVehicle ("Do you own or lease a plug-in electric vehicle?")
  • hasHotTub ("Do you own a hot hub?")
  • hasPool ("Do you own a pool?")
  • heatType ("What type of fuel does your heating system use?")
  • heatingCoolingSystemAge ("On average, how old are the heating and cooling systems in your home?")
  • homeSize ("What's the size of your home (square feet)?")
  • homeType ("What type of home do you live in?")
  • hoursTelevisionPerDay ("In a typical day, how often is your TV on?")
  • indoorLightingAmount ("When do you use indoor lights?")
  • numChildren ("?")
  • numPeople ("How many people live in your home?")
  • numberElectricVehicles ("How many plug-in electric vehicles do you own or lease?")
  • outdoorLightingAmount ("When do you use outdoor lights?")
  • ovenFuelType ("What type of fuel does your oven use?")
  • ownedElectronics ("Which of the following do you use in your home?")
  • ownerRenter ("Do you own your home?")
  • poolHeating ("What type of fuel do you use to heat your pool?")
  • summerAC ("Do you use air conditioning in the summer?")
  • thermostatOffWhenAway ("How often do you turn down your air conditioner when you're away from home or asleep?")
  • thermostatWhenCold ("In the winter, where do you set your thermostat when you're home?")
  • thermostatWhenHot ("When you're home in the summer, where do you set your thermostat?")
  • turnDownHeat ("How often do you turn down the heat when you're away from home or asleep?")
  • typeCharger ("Do you use a level 1 or level 2 charging station when you charge at home?")
  • typeWaterHeater ("What type of water heater do you have?")
  • useAirConditioning ("Do you use air conditioning in the summer?")
  • useFans ("Do you use fans to cool your home?")
  • whichHaveAirLeaks ("Which of the following have air leaks in your home?")
  • winterHeating ("Do you heat your home in the winter?")

Type: Attribute

Response Count

The total number of responses to questions in the survey.

Type: Attribute

Survey Type

The type of survey that was taken. The available values include:

  • BUSINESS_PROFILE: The Business Profile questionnaire, which allows business customers to capture basic information about their businesses.
  • LMI: The Savings Hub survey, which presents customers with a series of questions about their home and finances, and then uses the answers to determine their eligibility for financial assistance programs.
  • WHAT_USES_MOST: The Home Energy Analysis (HEA) survey, which shows a breakdown of a customer's energy use in different categories, ordered by which category uses the most to the least amount of energy.

Type: Attribute

Unique Customers Count

The number of unique customers for whom there are survey results.

Type: Measure