Data Transfer Standards by Product

The data you need to send to Oracle Utilities Opower depends on which products and features you are implementing. Use the information below to determine which data transfer standards are applicable to your situation.

Note: Some Oracle Utilities Opower products and features (such as Customer Education Reports) do not require data transfer and are therefore omitted from this list. Contact your Delivery Team if you have any questions.

APIs
Behavioral Demand Response
Business Customer Engagement (Web)
Customer Service Interface
Customer Service Interface - Bill Advisor
Digital Self Service - Energy Management
Distributed Energy Resources (Solar)
Email Home Energy Reports
Energy Efficiency Web Portal
High Bill Alerts AMI
High Bill Alerts (non-AMI)
Home Energy Reports
Inside Opower
Load Shifting
Peak Time Rebates
Rate Education Reports
Weekly Energy Updates

Data Standards by Product

APIs

Data Standards Required	Notes
Option 1 Account Data Transfer Billing Data Transfer Premise Data Transfer Option 2 Legacy Billing Data Transfer	Required for the bill comparison API and neighbor comparison API. Your Delivery Team will work with you to determine which data standards to use.
Interval Data Transfer	Required for the following APIs and use cases: Bill forecast API To calculate customer-specific heating and cooling coefficients for the bill comparison API To calculate personalized breakdowns for the seasonal disaggregation API
Rates Data Transfer	Required for the following use cases: To display information about customer rate plan changes in the bill comparison API To display cost information in the bill forecast API

Data Standards Required

Notes

Option 1

Option 2

Legacy Billing Data Transfer

Required for the bill comparison API and neighbor comparison API.

Your Delivery Team will work with you to determine which data standards to use.

Interval Data Transfer

Required for the following APIs and use cases:

Bill forecast API
To calculate customer-specific heating and cooling coefficients for the bill comparison API
To calculate personalized breakdowns for the seasonal disaggregation API

Rates Data Transfer

Required for the following use cases:

To display information about customer rate plan changes in the bill comparison API
To display cost information in the bill forecast API

Behavioral Demand Response

Data Standards Required

Notes

Option 1

Option 2

Legacy Billing Data Transfer

Required for base product features.

Your Delivery Team will work with you to determine which data standards to use.

Interval Data Transfer

Required to provide the following features:

Neighbor Comparison email module
Neighbor Rank email module
Post Season Report
Post-Event Voice Message
Pre-Event Voice Message

Business Customer Engagement Digital Self-Service Web Portal

Data Standards Required	Notes
Option 1 Account Data Transfer Billing Data Transfer Premise Data Transfer Option 2 Legacy Billing Data Transfer	Required for base product features. Your Delivery Team will work with you to determine which data standards to use.
Interval Data Transfer	Required for the following features: Bill or Usage Forecast widget Data Browser - by day views Demand Heatmap widget Download My Data - Green Button - for daily or subdaily data
Premise Data Transfer	Required for the following features: Display of weather data in the Data Browser Display of commercial and industrial data in the Data Browser
Rates Data Transfer	Required for the following features: Bill Comparison widget (for rates-based insights) Bill Forecast widget (for rates-based insights) Data Browser widget (for cost insights in certain parts of the Energy Costs View)

Customer Service Interface

Data Standards Required

Notes

Option 1

Option 2

Legacy Billing Data Transfer

Required for base product features.

Your Delivery Team will work with you to determine which data standards to use.

Call Center Data Transfer

Required for customer call measurement.

Interval Data Transfer

Required for interval data features.

Customer Service Interface - Bill Advisor

Data Standards Required

Notes

Option 1

Option 2

Legacy Billing Data Transfer

Required for base product features.

Your Delivery Team will work with you to determine which data standards to use.

Call Center Data Transfer

Required for customer call measurement.

Interval Data Transfer

Required for interval data features.

Digital Self Service - Energy Management

Data Standards Required	Notes
Option 1 Account Data Transfer Billing Data Transfer Premise Data Transfer Option 2 Legacy Billing Data Transfer	Required for base product features. Your Delivery Team will work with you to determine which data standards to use.
Interval Data Transfer	Required for the following features: Bill or Usage Forecast widget Neighbors Comparison widget - by bill and by day views
Premise Data Transfer	Required for the following features: Display of water data in the Data Browser Display of commercial and industrial data in the Data Browser
Rates Data Transfer	Required for the following features: Bill Forecast widget Compare My Bills widget

Distributed Energy Resources (Solar)

Data Standards Required

Notes

Option 1

Option 2

Legacy Billing Data Transfer

Required for base product features.

Your Delivery Team will work with you to determine which data standards to use.

Rates Data Transfer

Required to display cost insights in the Distributed Energy Resources web experience.

Rate Attributes File

Required to identify customers who generate energy using solar power.

Email Home Energy Reports

Data Standards Required	Notes
Option 1 Account Data Transfer Billing Data Transfer Premise Data Transfer Option 2 Legacy Billing Data Transfer	Required for base product features. Your Delivery Team will work with you to determine which data standards to use.
Customer Classification Data	Required to send targeted communications to customer groups.
Interval Data Transfer	Required for modules which contain interval data.
Rates Data Transfer	Required to display cost information.

Energy Efficiency Web Portal

Data Standards Required	Notes
Option 1 Account Data Transfer Billing Data Transfer Premise Data Transfer Option 2 Legacy Billing Data Transfer	Required for base product features. Your Delivery Team will work with you to determine which data standards to use.
Interval Data Transfer	Required for the following features: Bill or Usage Forecast Heating and Cooling comparison Costs View by bill and by day views Demand View Neighbors View by bill and by day views Usage View by bill and by day views Weather View by bill and by day views What Uses Most heating and cooling breakdowns My Rates Additional options for exporting and downloading data, such as range of days or bill periods
Rates Data Transfer	Required for the following features: Bill Forecast Costs View by bill and by day views Compare my Bills change in rate plan factor Usage View displays energy use as price tiers My Rates Additional options for exporting and downloading data, such as range of days or bill periods
Customer Classification Data Transfer	Required for targeting communications for customer groups.

High Bill Alert AMI

Data Standards Required	Notes
Option 1 Account Data Transfer Billing Data Transfer Premise Data Transfer Option 2 Legacy Billing Data Transfer	Required for base product features. Your Delivery Team will work with you to determine which data standards to use.
Call Center Data Transfer	Required for customer call measurement.
Interval Data Transfer	Required for base product features.
Rates Data Transfer	Required to display cost information.

High Bill Alerts (non-AMI)

Data Standards Required

Notes

Option 1

Option 2

Legacy Billing Data Transfer

Required for base product features.

Your Delivery Team will work with you to determine which data standards to use.

Call Center Data Transfer

Required for customer call measurement.

Interval Data Transfer

Required for base product features.

Home Energy Reports

Data Standards Required	Notes
Option 1 Account Data Transfer Billing Data Transfer Premise Data Transfer Option 2 Legacy Billing Data Transfer	Required for base product features. Your Delivery Team will work with you to determine which data standards to use.
Interval Data Transfer	Required for modules which contain interval data.
Customer Classification Data Transfer	Required to send targeted communications to customer groups.
Rates Data Transfer	Required to display cost information.

Inside Opower

Data Standards Required	Notes
Option 1 Account Data Transfer Billing Data Transfer Premise Data Transfer Option 2 Legacy Billing Data Transfer	Required for base product features. Your Delivery Team will work with you to determine which data standards to use.
Call Center Data Transfer	Required for call center insights in reports and the Data Exploration dashboard.
Customer Classification Data Transfer	Required for customer classification insights in reports and the Data Exploration dashboard.
Interval Data Transfer	Required for interval data insights in reports and the Data Exploration dashboard.
Rates Data Transfer	Required for cost-related insights in reports and the Data Exploration dashboard.
Program Participation Data Transfer	Required for program participation insights in reports and the Data Exploration dashboard.

Load Shifting

Data Standards Required	Notes
Option 1 Account Data Transfer Billing Data Transfer Premise Data Transfer Option 2 Legacy Billing Data Transfer	Required for base product features. Your Delivery Team will work with you to determine which data standards to use.
Call Center Data Transfer	Required for customer call measurement.
Interval Data Transfer	Required for base product features.
Rates Data Transfer	Required to display cost information.