Account Data Transfer

The account data files contain information about a utility customer's service agreement, contact details, rate plan, and other account information. The key files include:

• Main Account File
• Person Address File
• Service Agreement Service Point File

Not all of the data in each file is required. Your Delivery Team will work with you to determine what is required for your program, and help you construct the relevant files during program launch. See Account Data File Specifications for more information.

Account data can be generated as a data extract using the Oracle Utilities DataConnect solution. DataConnect is available for utilities that have the following Oracle Utilities products:

• Customer Care and Billing 2.8 or higher
• Customer to Meter 2.8 or higher
• Meter Data Management 2.8 or higher

If DataConnect is available to you, your Delivery Team will work with you to leverage it for the account file.

Note: As part of the setup and data transfer process, you must agree to certain data obligations to ensure the quality and integrity of the data. See Utility Data Obligations for more information.

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