Personalized Tips Module

The Personalized Tips module provides customers with tips on how to reduce their energy use and bills based upon how the customer uses energy.

Requirements and Limitations

Requirements and limitations are as follows:

  • Intelligent Tip Targeting: The utility must use the Oracle Utilities Opower Intelligent Tip Targeting mechanism.
  • Minimum Number of Tips: The customer must be eligible to receive at least three tips for this module to display. If the customer is eligible for fewer than three tips, this module is not displayed.

User Experience

The module includes these components:

Tip Content: The tips that are displayed offer customers a range of advice about how to reduce their energy usage. Some tips, such as turning off the lights when leaving home, do not require the customer to spend money. Some require more of an investment, such as buying ENERGY STAR appliances. Each tip generally includes the following elements:

  • Tip title
  • Tip description
  • Tip savings amounts

The tips also change as the customer's energy needs change. For example, a customer will only see information about reducing cooling costs during seasons that require them to use their air conditioner.

See More Ways to Save: Clicking this button directs the customer to the Ways to Save page in the Oracle Utilities web portal.

This image shows an example of the module:


This image shows an example of the module.