Post Bill - Bill Comparison Module

The Post Bill - Bill Comparison module provides customers with an at-a-glance look at their energy costs or usage this period compared to the previous period. Using icons and bar charts, this module is graphic and simple, making it easy to understand whether the customer did better or worse than the previous period. If the customer receives the cost version, a dollar amount is associated with each bar chart. If the customer receives the usage version, their energy usage is displayed in kWh for electricity and therms for gas.

Note:

The Post Bill - Bill Comparison module is not included in Cost Tracker Report emails.

Requirements and Limitations

Requirements are as follows:

• Data Requirements: Two months of billing history is required in order to show the comparison between billing periods.

User Experience

This module includes the following components:

Header: The header of the module varies significantly, depending on many factors. In the dual fuel variation shown here, the header reads "Compared to last bill period".

Comparison Insight: For the dual fuel variation, an insight statement is displayed over each chart, and tells whether the customer used or spent more, less, or about the same this period as compared to the previous period.

Charts: The dual fuel variation of the module includes two charts, each with two bars that show cost or usage for the last bill and the current bill.

Bar Labels: Below the charts, labels are displayed that show which bar depicts the current bill, and which bar depicts the last bill. The labels are "This bill" and "Last bill".

The image below is an example of the Post Bill Comparison module: