Freeze (Bill Segment)

Clicking the Freeze button causes a freezable bill segment to become frozen. Refer to Bill Segment Lifecycle for more information about freezing.

This button is enabled if:

  • the Freeze At Will Bill Segment Freeze Option on the installation option has been selected AND
  • the bill segment is freezable.
Note:

Freezing a day or more after generation. If the bill segment is linked to a closed accounting period, a pop-up appears in which you can specify a new accounting date. This will only happen if the accounting period closes before you freeze the bill segment (the accounting date is stamped on a bill segment when it's initially generated).

If problems are detected after freezing. A bill segment may not be changed after it is frozen. All subsequent changes must occur by canceling the frozen bill segment and creating a new bill segment. Refer to How To Cancel A Bill Segment and How To Cancel / Rebill A Bill Segment for more information.