Correction Notes - Presenting Correction Details on a Separate Bill
The system's Cancel / Rebill functionality will include cancellation and rebilling details on the customer's next bill. Some organizations are required to present cancellation and rebilling details to the customer separately and not to commingle them with a new bill. This separate statement containing the cancellation and rebill information is referred to as a Correction Note.
Correction notes may be created for an individual bill segment or for all the bill segments linked to a bill. To create a correction note, a Correction Note button is available on the Bill Segment and Bill pages.
Refer to How To Create A Correction Note for more information about how to create correction notes for a bill or bill segment.
The topics in this section describe correction notes.