Configuring Service Point Types

You use the Service Point Type portal to view and maintain service point types.

Refer to Understanding Service Point Types for more information.

You can access the portal by selecting Admin, Geographic, Service Point Type.

The following zones may appear as part of the portal's Main tab page:

• Service Point Type List: This zone lists all service point type records. Broadcast a record to display the details of the selected record.
• Service Point Type: This zone provides information about the selected service point type.
• Valid SP Characteristic Types: This zone lists the valid characteristic types that may be instantiated on service points of the service point type. To add or edit valid characteristic types, click Edit.
  Note: Only characteristics types defined for both the “Service Point — MDM” and “Service Point — CCB” characteristic entities can be selected in this zone.
• Valid Field Task Types: This zone lists the field task types considered valid for the selected service point type. To add or edit valid field task types, click Edit.
• Valid SA Types: This zones lists the service agreement types considered valid for the selected service point type. To add valid service agreement types, click Add in the zone title bar. To edit, delete, or copy a listed service agreement type, select the service agreement type from the list and click Edit, Delete, or Copy as appropriate.
• Valid Disconnect Location: This zone lists disconnection locations considered valid for the selected service point type.