How Are Automatic Payments Cancelled?

There are two ways to cancel an automatic payment:

• The system will cancel an automatic payment behind-the-scenes if the related bill (if any) is reopened BEFORE the automatic payment is interfaced to the financial institution. When you recomplete the bill, the system will create a new automatic payment that reflects the new amount due (and the canceled automatic payment will net out the original automatic payment).
• An operator can cancel an automatic payment (refer to How To Cancel A Tender) at any time. You would do this if the automatic payment was rejected by the financial institution.