Non-Billed Budget Service Agreements

Non-Billed Budgets are initiated by creating a Non-Billed Budget service agreement for a customer. The Non-Billed Budget SA and its SA type maintain the details of the Non-Billed Budget, such as recommendation rules, covered SAs, scheduled payments and credit balance. Non-Billed Budgets are just like other service agreements in some ways:

  • Non-Billed Budgets have a current and a payoff balance.
  • If the customer doesn't pay a monitored Non-Billed Budget, credit & collections may start a collection process to encourage the customer to pay (depending upon how the debt class has been set up on your system).

Non-Billed Budgets differ from other service agreements in the following ways:

  • Non-Billed Budgets have a special role of Non-Billed Budget.
  • Non-Billed Budgets have scheduled payments.
  • Non-Billed Budgets maintain a list of covered SAs (utility and other service agreements to which the Non-Billed Budget applies)
  • Non-Billed Budgets are started and maintained on a separate transaction (refer to Non-Billed Budget - Main for more information).