Using 360 Degree View Usage Subscription

This portal is used to view a broad set of information related to a Usage Subscription.

You can access the portal from the Main > 360 Search > [options]. You are provided with the option of searching by Name, Address, or Device. Once a Usage Subscription has been selected you are brought to the 360 Degree View Usage Subscription portal.

The following zones may appear as part of the portal's Usage Subscription tab page:

• Usage Subscription Overview: Displays the Usage Subscription, main customer, Service Point, and direct channels for the selected Usage Subscription.

• Usage Transaction History: Lists usage transaction records for the Usage Subscription, including the start date/time, end date/time, description, and duration (in days) for each.

• Timeline: Displays a timeline of events for the Usage Subscription, including usage transactions, activities, and VEE exceptions. Each event is depicted as a button containing the date on which the event occurred. To search for a specific month and year in the Timeline zone, select the month and year from the drop-down lists and click the Search icon. To navigate forward and back along the timeline, use the left and right arrows.