Using Unified Search with Digital Asset Cloud Service / Digital Asset Management

The Unified Search feature allows the use of the toolbar search field to search for business entities as well as to search for menu items. See  Unified Search for more information about the general use of the unified search field.

In Oracle Utilities Digital Asset Management and Oracle Utilities Digital Asset Cloud Service, the Unified Search field allows searching by a program subscription's contact (Name), address (Address), contact information such as a phone number or email address (Contact Information), or a controllable device's serial number (Serial Number).

You can use the following filters to indicate your specific search criteria:

Table listing unified search filters

Filter

Filter Rule

Name

Minimum of 5 characters excluding whitespaces

Address

One or more numeric characters followed by space and an alphanumeric character.

Contact Info

Phone Number: Plus character and 1-3 numeric characters (country code, optional) followed by a space, period, dash or open parentheses, 3 numeric characters (area code), followed by a space, period, dash or close parentheses, followed by 3 numeric characters (exchange code), followed by a space, period or dash, followed by 4 numeric characters (subscriber number).]

Email Address: Non-whitespace characters followed by an @ sign, non-whitespace characters, a period, non-whitespace characters

Serial Number

Minimum of 5 characters excluding whitespaces.

For example, to search for a program subscription located at 1401 Flower Street, you could enter “1401 Flower”.

To search explicitly using a specific filter, precede the filter value with one of the following predefined hints:

Table listing hints and examples for each filter

Filter

Hint

Example

Name

n: 

n:Smith, J

Address

ad: 

ad:1401 Flower

Contact Info

c: 

c:555-2287 c:mbrazil@oracle.com

Serial Number

sn: 

sn:678912

Examples:

  • To search for a metered service point located at 1401 Flower Street, you could enter "ad:1401 Flower" (hint) or “1401 Flower” (no hint)

  • To search for a contact named John Smith, you could enter "n:Smith, J" (hint) or “Smith,J” (no hint)

  • To search for a contact whose phone number is 555-2287 , you could enter "c:555-2287" (hint) or “555–2287” (no hint)

  • To search for a controllable device whose serial number is 6789, you could enter "sn:6789" (hint) or “6789” (no hint)

Clicking the Advanced Search link opens the Metered Service Query portal and the Metered Service   Search zone.

For information about configuring the Unified Search for your implementation, refer to  Understanding Unified Search in the Administrative User Guide.

Search Results

Each result in the search result list may include any of the following:

  • Name (highlighted when using the Name filter) or “No Person Information”

  • Address (highlighted when using the Address filter) or “No Premise Information”

  • Contact Info (highlighted when using the Contact Information filter) or “No Contact Information”

  • Controllable Device Info (highlighted when using the Serial Number filter)

  • Filter Name and Search Criteria (always displayed)

To select an item from the search results, click the result. The DACS Customer Portal opens displaying information for the selected result.