Change Request Approval Routing

The change request approval request, once submitted, is routed for approval based on the roles of the approvers and their approval decisions. For example:

• If the approval profile consists of one To Do Role with mandatory or standard approval type, the users with that role receive the approval notification and any one of them can approve or reject the request.
• If the approval profile consists of multiple To Do Roles and all are standard, any valid To Do Role can approve or reject the request.

The approver is able to review the proposed changes and approve or reject the change request. Rejected requests can be resubmitted for approval once the issue is resolved. Once approved, a user can click the Apply Changes button to apply the change. This action completes the change request and updates the appropriate record.