1.5.3 Process to Cancel Manual Track

This topic describes the systematic instructions to Cancel Manual Track.

1. Click Cancel under Manual Track.
   The Manual Track Entry page displays.

   Figure 1-38 Cancel

   
   

   
   Description of "Figure 1-38 Cancel"

   
   

   For more information on fields refer to the field description table.

   Table 1-21 Cancel Manual Track

   Field	Description
   Customer Number	Click icon to select the customer number.
   Customer Name	Displays the customer name.
   Account Category	Displays the account category.
   Currency	Displays the currency.
   Currency Description	Displays the currency description.
   Source System	Displays the source system.
   Account Number	Click icon to select the account number.
   Track Reference Number	Displays the track reference number.
   External Reference Number	Displays the External Reference Number.

2. Click and select the required account tile, then click Initiate.
   The Manual Track Cancel page displays.

   Figure 1-39 Manual Track Cancel

   
   

   
   Description of "Figure 1-39 Manual Track Cancel"

   
   
3. Click Next.
   The Summary screen displays the edited or new tiles with a check mark in green on the bottom right of the tile.
4. Click Submit from the Summary screen.
   The Stage Movement Submission dialog displays the Overrides stage.
5. To complete the Stage Movement Submission process, follow the steps below:
   1. Accept any Overrides generated and click Proceed Next.
      The Checklist stage fetches and displays checklists mapped to this stage.
   2. Confirm the checklist items and then click Proceed Next.
      The Outcome stage displays.
   3. Select Proceed from the drop-down list and click Submit.
      The Stage Movement Submission process creates the Manual Track Approve task.
6. To complete the approve Manual Track Approve task follow the steps below:
   1. Click Tasks, and under Tasks, click Free Tasks.
      The Free Tasks page displays.
   2. Search the listed tasks with these column values. The Process Name column contains Manual Track Receivable Cancel , the Stage column contains Manual Track Approve.
7. Click Acquire and Edit.
   The Manual Track Approve page displays.
8. Click Next.
   The Summary screen displays the edited or new tiles with a check mark in green on the bottom right of the tile.

   Figure 1-40 Manual Track Cancel

   
   

   
   Description of "Figure 1-40 Manual Track Cancel"

   
   
9. Review the updated Manual Track Details and click Submit from the Summary page.
10. To complete the Stage Movement Submission process, follow the steps below:
    1. Accept any Overrides generated and click Proceed Next. The Checklist stage fetches and displays checklists mapped to the Approve stage.
    2. Confirm the checklist items and then click Proceed Next. The Outcome stage displays.
    3. Select PROCEED from the drop-down list.
    4. Click Submit.
11. Confirm that the account has the Track Receivable.
    1. Click Tasks, and under Tasks, click Completed Tasks.
       The Completed Tasks page should display Entry and Approval stages.
    2. View the account balance details in the 360 view and click on Track Receivable tab.
       The Balance Details Page displays.

       Figure 1-41 Balance Details

       
       

       
       Description of "Figure 1-41 Balance Details"

       
       
12. Click Track Receivables Enquiry under Account Enquiry.
    The Track Receivables Enquiry Page displays with Track Details.

    Figure 1-42 Track Details

    
    

    
    Description of "Figure 1-42 Track Details"