1.5 Manual Track

This topic provides information on Manual Track.

The Track Receivable feature is designed to handle scenarios where bank-initiated any receivable are applied to a customer's Current Account (CASA) that lacks sufficient funds to cover these receivables.

Instead of rejecting the transaction, the system will "track" the amount as a receivable amount due from the customer.

This allows the transaction to proceed while ensuring the bank can recover these receivable later when the account is funded. In essence, any outstanding on an insufficient balance are recorded as a receivable and will be recovered once funds become available.

• Process to Create Manual Track
  This topic describes the systematic instructions to Create Manual Track.
• Process to Amend Manual Track
  This topic describes the systematic instructions to Amend Manual Track.
• Process to Cancel Manual Track
  This topic describes the systematic instructions to Cancel Manual Track.