15.2.3.5 FAQ

1. How many approval levels can I set up in the system?

   Administrator can set up minimum one and maximum five levels of approvals as a part of approval workflow. Whereas, maximum levels of approvals that the user can set is configurable as Day0.

2. Which approval rule will get applied when multiple applicable approval rules are found for specific transaction?

   In a scenario when a transaction is initiated and multiple rules are applicable as per set conditions, then the complex rule amongst all the applicable rules is applied for approval.

3. What happens to the approval process when approval rule gets edited and a transaction is pending with one of the approver for approval?

   Edited rules are applicable for new transactions initiated post rule update. Previously initiated transactions which are pending for approval will follow a rule which was applied at the time of transaction initiation.

4. What happens if the transaction is initiated in the currency in which approval rule is not maintained?

   If the rule is not maintained in specific currency, then the approval rule set in the local currency for the transaction and amount combination will be applied.

5. What happens if the approval rule in local currency is not maintained in above scenario?

   If the approval rule is not set for both transaction currency and local currency, then transaction cannot be initiated.