21.1 FAQ

  1. Who can create-edit this maintenance?

    System Administrator can create and edit this maintenance.

  2. How can I find out what checks are granted to a particular role and can I change it?

    You can select a role and view the checks mapped to the role, you can also edit the type of checks.

  3. How can I group the touch points?

    A separate menu option ‘Touch Point Group Maintenance’ is available to the system administrator user to maintain the groups. Groups maintained under specific entity are shown on the System Rules screen against which a consolidated limit package can be assigned.

  4. Is it mandatory to map packages for all the touch points and groups available under each entity?

    Mapping the limit packages for each touch point and for all groups available under each entity is not mandatory. But it is mandatory to map a limit package at Global level for each entity.