31.4 FAQ

1. From where can I get the list of touch points which I can club together?

   Internal and external touch points maintained by the System Administrator using ‘Touch Point Maintenance’ will be listed for group creation.

2. Can I club internal and external touch points together in one group?

   No, clubbing of internal and external touch points together in one group is not allowed.

3. Can I club one touch point as a part of multiple groups?

   No, one touch point can be a part of only one group.

4. Where can I use these touch point groups?

   You can create a transaction limit package using ‘Limit Package Management’ for touch point group.