26.3 FAQ

1. For which type of products, product mapping functionally is available?

   As of now, product mapping feature is enabled only for Term Deposit and Recurring Deposit type of products for retail users and Term Deposit for corporate users.

2. Can customer view the account details of an account opened under a product which is not mapped?

   Yes, user can view the account details of an account opened under a product which is not mapped. The restriction will only be for opening new account from channel.

3. What will happen once the products mapped gets expired?

   The expired products will no longer be available for product mapping. Also customers will not be able to open new accounts using expired product.

4. What will happen if the products are not mapped to any user segment and are only mapped to user type?

   In this case, all the products mapped to the user type will be available for account opening to the users associated to that user type.